To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
How do I return?
- Contact us and enter your order number and the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved.
You have 7 days after requesting a return label to hand the package to the carrier or a fee will be charged for a used product return.
What items are Non-Returnable?
- Free gifts, gift cards, or promotional items
- Personal items
- Body Jewelry
- Products containing food items
- Flowers and plants
- Metal Earth and Wood 3D Puzzles (Only Returnable if is in sealed Condition)
Are there any charges for return?
- There are no charges for returns our returns are always free with the exceptions mentioned above
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- After approval your refund will be processed, and a credit will automatically be applied original method of payment, within 5 working days.